Setting up an SSL on your help site
HelpSite.io offers SSL/HTTPS hosting for your help site!
There are two ways this can work:
- When using our subdomain (e.g. https://yourname.helpsite.io)
- When using your custom subdomain (e.g. https://help.yourdomain.com), if you have the CNAME DNS record setup
To enable either type, you must be on a paid plan and then simply email us so we can get it enabled. There's no need to upload your own SSL certificate. We'll add you to our shared certificate and you'll get an email with instructions to complete setting up SSL on your help site.